Help Center

How can we help you?

Find your way around Henvid, or reach out and we'll help you sort it out.

Frequently asked questions

Does the customer need to download an app?

No. The customer just clicks the link you send them and the video session opens directly in their browser.

How do I know if a case was actually solved?

After the call, both the customer and the agent fill in a short evaluation, so you always know the outcome of the session.

Can I connect Henvid to our CRM?

Yes, Henvid can be connected to your CRM for a small additional cost. Contact us for details.

What does a Henvid license cost?

Pricing is per active support user, per month. See our pricing section on the homepage for the full details.

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